Discussing AI, Future Skills and Tomorrow’s Workforce

Erica joined Helen Marshall, CLO at Thrive, on her Diary of a CLO podcast, as an AI and skills expert guest.

They dig deep into AI and discuss the pain points organisations share when it comes to approaching and adopting AI across teams. Erica provides insight into AI and future skills and showcases her knowledge from the off.

AI, Future Skills and Tomorrow’s Workforce: Key Takeaways

Erica’s key takeaways:

1. “Even tech companies who are our biggest clients are still not in the space where they can articulate what AI means to their strategy in the next twelve months let alone the next three to five years, because it’s just moving so quickly, and people don’t know where to ground it.”

2. “The big organisations need to be careful about this wariness because they’re going to lose market share and they’re going to lose customer buy-in. And that lack of trust will stifle agility and nimbleness and user experience…”

3. “I do a keynote on AI and one of the questions I ask is: Why are we not all doing this already? Why are we not always using AI?… and someone always says: ‘Trust’. It’s the trust/fear thing.”

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