Hayley’s Story
I knew deep down 5 years ago when I started to deliver online training that this was going to be the future. I didn’t really know how, and I don’t think I fully understood why, but what I did realise was that ‘online learning is pretty cool…!’. It inspired me to think differently about the opportunities that virtual learning creates, and I knew I wanted to show other people just how good it can be.
After a 13-year long career in education, skills, careers and learning and development, working for an organisation who offered fantastic opportunities and flexible working (hurrah!), things were going well for me.
I woke up one morning in February 2019 (7 months pregnant with my second baby I might add) and was called onto a ‘business update’ call. You know when you get one of those calls put in the diary and you feel an element of excitement and dread at the same time?! The call went something like this ‘blah blah blah (I knew there was a ‘but’ so I didn’t hear the ‘why’) you will not be asked to attend work tomorrow and here are the details to claim your statutory redundancy pay’…. Wow! After a moment of panic (and several phone calls with colleagues), I closed my laptop and realised that all those projects and important emails were now suddenly redundant too. What a strange feeling! And I picked up my 3-year-old daughter from nursery trying to process what had happened.
The next morning, I woke up, the sun was shining, we went to the beach (so lucky to have that on my doorstep) and I reflected on just how lucky I was. I took a deep breath, applied for my very minimal statutory maternity and redundancy pay and started my maternity leave early. And realised that if I had calculated it correctly, I would run out of money when my baby is just 5 months old…. Another shock to the system.
I spent the following 6 months applying for jobs and attending interviews… who was I kidding?! I was a sleep deprived new mum of 2 so I spent this time feeling overwhelmed at the thought of finding a job, showing an employer me ‘at my best’ whilst adapting to the sleepless nights, and the increased level of noise at home (so much more noise no one tells you that when you have a second!)
At this moment, my mindset shifted. I approached every decision with the mantra, ‘I have nothing to lose, if I don’t use this opportunity right now, I never will’. I was offered jobs and was told by everyone around me ‘go for it, at least you have something’. But that was the problem, if I had something, then I had something to lose. I have always looked for reassurance and acceptance from those around me, so to go against this felt alien and a little daunting but I knew it was right for me and it gave me even more motivation to get it right.
It was at this point that I started to make plans in my head (the ones that are usually just a ‘one day’) to set up my own business. I thought if I work for myself, I have some control, I can use my role to influence business leaders around how amazing online learning can be and the positive impact it can have on people by being so flexible, and I can work on my own terms with freedom. Sounds amazing? I thought so too. But there was just one question – where do I start?
In January 2020, I bought a laptop, shifted all the junk from our spare room to create office space and started with some associate work for a few training companies. I didn’t even know associate work was a thing, but what a fantastic way to get started.
Then in March 2020- COVID! The demand for virtual training went through the roof, my husband was furloughed from work, and let’s not forget the 2 small people who could no longer go to nursery. I was working 40+ hours a week and my husband was pulling his hair out looking after our 11-month-old and 4-year-old in lockdown. After 2 weeks, he looked at me with his head between his hands, with his terrible lockdown haircut and said, ‘I don’t think I can do this Hayley’. In 4 years of parenting, Ollie had worked full time and had never experienced the intensity of those long days at home, until now. He found his way and now understood the importance of routine. I came away from my desk to spend as much time with them all as I could, this time usually spent thinking about what I needed to do next. It was challenging. I wondered if we were part of one big social experiment as our roles reversed!
Well, we didn’t have much of a choice but to keep going. I kept thinking; this is not sustainable but let’s work the next bit out later.
As the year went by and things settled, I was loving being in business! I was busy, life had balanced out, my husband also started his own business because of his redundancy, and we were feeling empowered and much more able to respond to the next global crisis!
Very soon after setting up my business, I started working closely with my now Business Partner and dear friend, Erica. Erica is the queen of networking, so credible in the field of learning, has worked for big brands and is equally in love with digital learning. She had so much work coming in and wanted me to deliver on it, and this is where we found the sweet spot! Talk about dream teams, this was one of them and in February 2021, Quantum Rise Talent Group was born.
The dreams of freedom, flexibility, spending time with my children, working on my terms and influencing the world of Learning and Development to think differently about digital learning, are finally coming true.
So what did I learn?
Before I had children, I made my decisions about work based on the assumption that one day, it would all stop to start a family. I was always passionate about doing a fantastic job but was told I lacked ambition and drive. It turns out this was because my ambition and drive hadn’t been born yet.
As soon as my children were born, I needed something that I could not find from any employer. The biggest benefit for me of being a leader of my own business is the amount of freedom I get. If I could rewind the clock, being my own boss would’ve always been my number one goal. Mums in business are fiercely passionate about their ‘why’ and will do everything to protect it. This drive alone means that they won’t fail, if only they have the courage to try.
Redundancy mindset
It’s forced upon you, and you have no control or choice over the decisions made which make your hard work, years of loyalty and stability, just vanish. I truly believe that it was my mindset at this point in my life that has led me to where I am now. I didn’t want to jump back into stability for the sake of it as I’d spent years there and nothing much had changed. I felt liberated by the fact I had nothing to lose and that feeling was a good one. I didn’t want to give it up for any old thing. My next move had to be the right one.
Women in leadership
Mum guilt is real. Society expects women, and especially mothers, to work as if we don’t have responsibilities at home, and by the same token, dedicate ourselves to our families and home lives as if we don’t have responsibilities at work. This can make us feel like we must choose between the 2. This is unrealistic and, quite frankly, archaic. In fact, if we can challenge this assumption, and see more women sat around the table leading organisations with empathy and understanding of what it really takes to carry the mental load of life and work, we will be growing more inclusive and empowering organisational cultures where we can get the absolute best out of people. And guess what? Organisations will be more productive as a result.
Trust your gut
Every big step change in my life, from my first job to setting up my business, I have always believed that ‘everything happens for a reason’. On reflection, it is believing this that has driven me to trust my gut instinct. I respond to every situation with quick decision and the true belief that everything will come good in the end. I feel resilient at the thought of failure and never think too far ahead.
Imposter Syndrome
Anyone else who works in learning and development will know how hard it is to tell people about what we do. I’ve always kept it brief and swiftly moved on. I’ve always believed that I don’t have anything interesting to say that people will want to hear. I think this belief comes from years of expectations. Expectations from family, teachers, colleagues, and previous managers that I must do more to be ambitious to succeed. The truth is, I never knew what I really wanted! My goal was to be happy doing what I do, and I always got bored quickly, so have been open to new and exciting opportunities. It is only now, I have realised that it is my ability to take opportunities, try new things, take risks, and fly by the seat of my pants that has served me well! It was never the goal or the destination, it was the approach I took to get there that taught me so much. Having this understanding of myself and my strength to adapt and apply myself to new things has given me confidence.
Being in business has forced me to challenge years of uncertainty around the path I should be on and to believe that what I say does hold value, and my story inspires others.
When you lose something, don’t waste your opportunity, because you don’t know when the next time will be, that you will have nothing to lose!
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Taking your digital learning from good to great.